These terms govern your use of the Plainly mobile application and related services (together, "Plainly"). By creating an account or using the app, you agree to them. If you do not agree, please do not use Plainly.
Read this part if you read nothing else. Plainly's ingredient analysis is generated automatically by an AI model reading a photograph. It can misread a label, miss an ingredient, or describe one incorrectly. It is informational only. It is not medical, nutritional, or allergy advice, and you must not rely on it for any decision affecting your health. If you have an allergy or medical condition, read the product's own packaging and consult a qualified professional.
Plainly is operated by Rahul Sharma, Baner, Pune, Maharashtra, India ("we", "us"). Contact: plainly@airahul.com.
Plainly reads the ingredients panel on a product from a photograph and explains it in plain language, including a general-population score and, where you have set preferences, a personalised reading computed on your own device.
Analysis is produced by an automated system interpreting an image. Photographs are imperfect, labels are inconsistent, and models make mistakes. We do not warrant that any analysis is accurate, complete, or current. Scores are a general-population heuristic, not a measurement, and reasonable experts may disagree with them.
Where Plainly personalises a result to preferences you have entered, that personalisation is only as good as the information you provided and the ingredients the model managed to read.
Plainly gives every account 10 free scans. That allowance is granted once, for the life of the account — it does not reset each month, and deleting scans or signing out does not restore it.
After that, scanning requires a subscription. Two are offered — one billed yearly and one billed monthly — and both include the same features.
Fair use. Both subscriptions are described as unlimited because they are intended to cover any ordinary use — scanning as often as you like, for as long as you like. They are not intended to cover automated or bulk use, so each carries a ceiling: 500 scans in a yearly period, or 100 scans in a monthly period. Reaching either is not something normal use will do — it is well over a label a day, sustained. If you reach it, scanning resumes at the start of your next period, and you are welcome to contact us if you have a genuine reason to need more.
We may change the price or what a subscription includes. If we do, we will tell you before the change takes effect, and you can cancel before it applies. Changes never apply to a period you have already paid for.
Cancelling. You can cancel at any time from the Subscriptions section of the Google Play app or at play.google.com/store/account/subscriptions. Cancelling stops the next renewal; it does not end the current period. You keep access until the period you have paid for runs out, and we do not pro-rate or refund the remainder. Deleting the app does not cancel a subscription.
Refunds. Purchases are made through Google Play, so refunds are handled under Google Play's refund policy and requested through Google. Where that policy leaves the decision to us, we will consider any reasonable request — write to plainly@airahul.com with the Google order number and what went wrong.
If a scan fails, or if we cannot read the label in the photograph, that scan is returned to your balance automatically. You should not be charged a scan for a result we did not deliver; if you believe you have been, tell us and we will put it right.
You agree not to:
You keep ownership of the photographs you upload. You grant us a limited licence to store and process them solely to provide the service — analysing the label and showing you the result. We do not use your photographs to train models, and we do not license them to anyone else. Handling and retention are described in our Privacy Policy.
Plainly, including its software, design, and the wording of its explanations, belongs to us and is protected by intellectual property law. These terms grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own non-commercial purposes. Product and brand names belong to their respective owners.
Plainly is provided on an "as available" basis. We may change, suspend, or discontinue any part of it, and we may update these terms. Where a change materially affects you, we will give notice in the app or by email. Continuing to use Plainly after a change takes effect means you accept it.
We may suspend or terminate your access if you breach these terms or use Plainly in a way that risks harm to other users or to the service. You may stop using Plainly and delete your data at any time.
To the fullest extent permitted by law, Plainly is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or exemplary damages, nor for any loss of data, profits, or goodwill, arising out of your use of Plainly. Our total aggregate liability for any claim relating to Plainly is limited to the greater of the amount you paid us in the twelve months before the claim, or INR 1,000.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
You agree to indemnify us against claims arising from your misuse of Plainly, your breach of these terms, or your infringement of anyone else's rights.
These terms are governed by the laws of India, and the courts of Pune, India have exclusive jurisdiction, except where mandatory consumer protection law in your country of residence gives you the right to bring proceedings locally.
If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. These terms, together with the Privacy Policy, are the entire agreement between us about Plainly.