Plainly

Terms of Service

Last updated 10 August 2026

These terms govern your use of the Plainly mobile application and related services (together, "Plainly"). By creating an account or using the app, you agree to them. If you do not agree, please do not use Plainly.

Read this part if you read nothing else. Plainly's ingredient analysis is generated automatically by an AI model reading a photograph. It can misread a label, miss an ingredient, or describe one incorrectly. It is informational only. It is not medical, nutritional, or allergy advice, and you must not rely on it for any decision affecting your health. If you have an allergy or medical condition, read the product's own packaging and consult a qualified professional.

1. Who we are

Plainly is operated by Rahul Sharma, Baner, Pune, Maharashtra, India ("we", "us"). Contact: rahulsharma2r@gmail.com.

2. What Plainly does

Plainly reads the ingredients panel on a product from a photograph and explains it in plain language, including a general-population score and, where you have set preferences, a personalised reading computed on your own device.

3. What Plainly is not

4. Accuracy, and its limits

Analysis is produced by an automated system interpreting an image. Photographs are imperfect, labels are inconsistent, and models make mistakes. We do not warrant that any analysis is accurate, complete, or current. Scores are a general-population heuristic, not a measurement, and reasonable experts may disagree with them.

Where Plainly personalises a result to preferences you have entered, that personalisation is only as good as the information you provided and the ingredients the model managed to read.

5. Your account

6. Acceptable use

You agree not to:

7. Your content

You keep ownership of the photographs you upload. You grant us a limited licence to store and process them solely to provide the service — analysing the label and showing you the result. We do not use your photographs to train models, and we do not license them to anyone else. Handling and retention are described in our Privacy Policy.

8. Our content

Plainly, including its software, design, and the wording of its explanations, belongs to us and is protected by intellectual property law. These terms grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own non-commercial purposes. Product and brand names belong to their respective owners.

9. Availability and changes

Plainly is provided on an "as available" basis. We may change, suspend, or discontinue any part of it, and we may update these terms. Where a change materially affects you, we will give notice in the app or by email. Continuing to use Plainly after a change takes effect means you accept it.

10. Suspension and termination

We may suspend or terminate your access if you breach these terms or use Plainly in a way that risks harm to other users or to the service. You may stop using Plainly and delete your data at any time.

11. Disclaimer of warranties

To the fullest extent permitted by law, Plainly is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or exemplary damages, nor for any loss of data, profits, or goodwill, arising out of your use of Plainly. Our total aggregate liability for any claim relating to Plainly is limited to the greater of the amount you paid us in the twelve months before the claim, or INR 1,000.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

13. Indemnity

You agree to indemnify us against claims arising from your misuse of Plainly, your breach of these terms, or your infringement of anyone else's rights.

14. Governing law

These terms are governed by the laws of India, and the courts of Pune, India have exclusive jurisdiction, except where mandatory consumer protection law in your country of residence gives you the right to bring proceedings locally.

15. General

If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. These terms, together with the Privacy Policy, are the entire agreement between us about Plainly.

16. Contact

rahulsharma2r@gmail.com